Reporting to the Associate Director HR, this position functions as clerical assistant (receptionist) within a fast paced, demanding environment. The environment involves exposure to phone calls, frequent interruptions, and multiple simultaneous demands. Constant communication with stakeholders, scientists, staff and students both in person and over the telephone is involved. This position exercises judgement on a continuous basis. The position works in an environment requiring delicacy and tact.
To provide services within the reception area of the VIDO (Vaccine and Infectious Disease Organization) building.
Contractual position with term expiring on 30 April 2019.
Responds to and understands emergent employee calls; books appointments on a computerized system; receives visitors and offers assistance; maintains excellent customer service with an understanding of employees, visitors and student problems; performs clerical duties related to multiple areas of responsibilities; receives payment for goods and services; account inquiries; orientates students and visitors in office procedures; and other related duties as assigned. Tasks are varied, with above average complexity. The incumbent works independently and can complete all aspects of assigned duties, exercising judgment within established guidelines. May also provide advice and guidance to internal contacts, within a job-specific area of knowledge. Communicates primarily with staff and with visitors. Works effectively and cooperatively with others and consciously applies team skills to support the goals of VIDO-InterVac.
Completion of grade 12. The incumbent requires an office administration certificate and a minimum one year of relevant experience. Relevant education pertaining to secretarial and admin duties would be considered. Communications and promotional experience is an asset.
Excellent interpersonal and communication skills, both written and verbal; highly effective public and customer relations skills, including the ability to provide timely and courteous service under stressful conditions with a tactful and firm approach; ability to effectively work independently as well as part of a team maintaining professionalism in a dynamic environment; demonstrated accuracy in data entry and the ability to maintain attention to detail; proven problem solving abilities; proficiency with computers to complete appointment scheduling, billing and lab requests; ability to multitask and demonstrate effective organizational skills in a fast paced environment.
The Vaccine and Infectious Disease Organization-International Vaccine Centre (VIDO-InterVac) is a world leader in infectious disease research and vaccine development. With 150 interdisciplinary personnel, over $200 million in infrastructure and four decades of experience, our team seeks solutions to prevent and control human and animal infectious disease threats.
Note: The University of Saskatchewan is strongly committed to a diverse and inclusive workplace that empowers all employees to reach their full potential. All members of the university community share a responsibility for developing and maintaining an environment in which differences are valued and inclusiveness is practices. The University welcomes applications from those who will contribute to the diversity of our community. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
Only the candidates that will be interviewed will be notified.
The successful candidate will be required to undergo and meet certain requirements such as reliability status screening assessment, background check and a criminal record check as a condition of employment.
Inquiries regarding this job posting can be submitted to Raf Jamil, Associate Director Human Resources at firstname.lastname@example.org.
Last Date to Apply: 15 June, 2018.